Likely a good company for windows, installers seemed competent. However for doors they seemed to have much less experience. My salesman left the company midway through the process and I wasn't informed, and turns out some miscommunication between him and I led to a product I didn't want. The door is nice, just not what I had thought I ordered, and it took about 4 months to get, so I accepted it. The paint also chipped after they left, which leaves a bad feeling (even though that's more of a manufacturer issue than NorthShield issue). I'm not saying these guys are going to be bad for you, but I'm not thrilled with my result.
REPLY December 5, 2018:
I had called about the paint chip and wrong door options already at the time and was told there was no recourse for me. The paint chip was there when I came home from work after the door was installed, but you provided a picture the installers took before the paint was chipped, so at that time I was told there was no recourse. The wrong options I was told was due to a salesman who took my order having left the company, and there was no paperwork showing my chosen option (no door handle hole to be cut). I will call again tomorrow and update this with the results of that conversation.
Alex and the team at north shield were amazing. Great customer service, along with a great team of installers. North shield replaced my 2 front living room windows in 1 day. They even took away my awning! Highly recommended
Very professional workers that despite finding, no vapor barrier and wood rot on our deck, fixed it right and continued to install our very beautiful door and side light without complaint. I would highly recommend Northshield to any friends, neighbors or anyone else.
I am a very Happy, Happy Gal with my beautiful new door!
Installation crew showed up on time. Brought coverings and tarps to contain any mess. Installation went smoothly and the guys were very polite and considerate.
The old windows and frames were removed and the jobsite was clean when they left.
Great work at a good price!
Thanks Andy and Serge.
Jim gave us a great price, and I was also very happy with the installation team. Great workmanship, product, hey we’re friendly and clean. I am left feeling good about the company we chose to do our windows. I would certainly not hesitate in recommending them.