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14
Jun
2018

Windows and Doors Companies: Duraco vs. Hi-Tech Windows


Review of Duraco Windows

 

 Duraco or Duraco Window Industries Ltd. has an A+ rating on BBB and they have been operating for over five decades now. It has a manufacturing facility spanning sixty thousand square foot in Winnipeg. The company specializes in PVC windows and deals with all standard styles of windows including bow and bay windows. There are as many as 26 colors of vinyl windows to choose from. Duraco manufactures different types of doors as well and all its doors and windows are designed in Winnipeg.

 

duraco-window Duraco offers a lifetime warranty on all its windows. They advertise it as an unlimited warranty, as opposed to the limited warranty some windows companies offer. The warranty of Duraco covers the frames and sashes, glass and sealed units. Duraco does not define what their lifetime warranty mean but most companies make it clear that lifetime warranty is for a period of up to 25 years. Homeowners should clarify this with the company at the time of discussing their needs.

 

Review of Hi-Tech Energy Windows

 

Hi-Tech Windows or Hi-Tech Energy Windows Ltd. has an A+ rating on BBB and a score of 87% on HomeStars. Hi-Tech specializes in energy efficient windows. It assures unmatched insulation courtesy their proprietary SuperCORE technology. The company has over 35 years of experience. All their windows are designed and manufactured in Winnipeg. It specializes in making windows and doors that are suitable for the harsh freezing climate up north. The company has its own crew for installation and post installation services.

 

hi-tech-energy-windowsThe brand has been one of the top ten manufacturers among windows and doors companies in 2017, as rated by Canadian Design and Construction Magazine and it was one of the top three windows and doors companies in Winnipeg. Hi-Tech offers lifetime warranty and 100% satisfaction guarantee. The company offers a financing option.

 

Hi-Tech Energy Windows offers a free quote and it also provides enough information about its SuperCORE system. However, there doesn’t seem to be any third party or independent agency confirmed energy rating for its windows. The company claims to have better performing windows than those made from fiberglass and normal PVC and that the windows would look brand new even after a hundred years.

 

Duraco Windows vs. Hi-Tech Energy Windows

 

Duraco and Hi-Tech are both reasonably affordable. Hi-Tech is just slightly more expensive given its special technology but such a comparison would eventually have to be contextualized depending on the type of window and scope of the project. Duraco is known for its engineering prowess but its absence on HomeStars does raise some doubts. On the flipside, Hi-Tech needs to establish and prove its claims of energy efficiency as Duraco is actually CSA Certified and Energy Star Rated.

 

Hi-Tech has been in business since 1989 and it has served Manitoba right from its inception. The company has a long track record, although it is younger than Duraco. Hi-Tech has not had any major issues with the windows or hardware, installation or servicing, but Duraco has had some grievances. There are third party suppliers of Duraco products. This complicates the matters as not all dealers make the right kind of claims and many actually fail to deliver as per the expectations of the homeowners. You ought to be proactive with your assessment of such claims, especially if they are being made by dealers or third parties and not Duraco.

 

Both Duraco and Hi-Tech are easy to deal with. They offer free quotes and will provide homeowners with all necessary information. Duraco has had some issues with customers claiming their warranties and requests for service appointments. Hi-Tech does not have any teething concern in this regard. Eventually, the site visit and the consultation will become the two decisive factors. Of course the quote and the exact solution will be precursory priorities.

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Google Rating
4.8
Sanjay Tamang
3 months ago
Love our new windows and doors. We had all our windows replaced on the main floor, side door and front door, as well as the storm doors. The installation team was great. They removed the existing awning and were really great at cleaning up after the work. There were a couple of issues after the install, but the after sales service team of Alex and Walter were able to resolve it promptly. Great advice from Walter about keeping the humidity inside the house to maintain the windows, and also how to operate them properly. And thanks very much Alex and team for buying the doorbell and installing it for us, as well as fixing the bottom part of the door frames to cover holes on the flooring. Appreciate all your hard work and for going the extra mile. Will definitely recommend your company to friends, neighbors and family.
Thomas Carlyle
a month ago
NorthShield did an excellent job with our house. They were the lowest price our of 4 companies I contacted for quotes. The windows look beautiful, and the molding is very well done. The installation was very quick, they replaced all of the windows in our house in about 4 hours. They cleaned up everything completely afterwards inside and outside, you can't even tell they were here! Very professional, very high quality installation, materials and work. I would highkly recommend them.
Courtney Schappert
3 months ago
Likely a good company for windows, installers seemed competent. However for doors they seemed to have much less experience. My salesman left the company midway through the process and I wasn't informed, and turns out some miscommunication between him and I led to a product I didn't want. The door is nice, just not what I had thought I ordered, and it took about 4 months to get, so I accepted it. The paint also chipped after they left, which leaves a bad feeling (even though that's more of a manufacturer issue than NorthShield issue). I'm not saying these guys are going to be bad for you, but I'm not thrilled with my result. REPLY December 5, 2018: I had called about the paint chip and wrong door options already at the time and was told there was no recourse for me. The paint chip was there when I came home from work after the door was installed, but you provided a picture the installers took before the paint was chipped, so at that time I was told there was no recourse. The wrong options I was told was due to a salesman who took my order having left the company, and there was no paperwork showing my chosen option (no door handle hole to be cut). I will call again tomorrow and update this with the results of that conversation.
Carl To
5 months ago
Alex and the team at north shield were amazing. Great customer service, along with a great team of installers. North shield replaced my 2 front living room windows in 1 day. They even took away my awning! Highly recommended
Lois
4 months ago
Very professional workers that despite finding, no vapor barrier and wood rot on our deck, fixed it right and continued to install our very beautiful door and side light without complaint. I would highly recommend Northshield to any friends, neighbors or anyone else. I am a very Happy, Happy Gal with my beautiful new door!
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