Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Northshield replaced 9 windows in our house. Our only complaint would be that the colour doesn't really match the sample we were shown.
The woman we first encountered in the showroom was pleasant and helpful. There are only so many things she could tell us in the showroom but it was enough to convince us to book an appointment with a salesman.
Walter, the fellow who came to our house, wasn't really a salesman at all and yet he knew exactly what he was doing. Answered all of our questions, clearly knew his business inside and out, was patient with us, made some really helpful suggestions, and just generally made us feel confident and comfortable.
Next came Vladimir. He came to do the final measurements and to verify the details of each window. Another very very knowledgeable guy. Clearly an expert in his field and yet friendly and patient with us.
The team of men who came to do the install were all very much polite and professional. Their workmanship is first rate.
In the end, what I know is this, the new windows are in, the drafts and rattles from the old ones are gone, the price was fine, the quality is A1, and every single individual along our journey was a genuine pleasure to work with.
Professional, clean, good customer service. Fast and efficient. No surprises or hidden costs, did not try to upsell me and worked within my budget. Very happy with the finished product and will continue to use in the future for replacing my remaining windows.