Windows and Doors Warranty black_pix

Our warranty

Windows and Doors Warranty

Guaranteed to last

NorthShield Windows and Doors come with impressive warranties that further guarantee your satisfaction with our products. Below you will find a brief version of our warranty:


A. Window and/or door framing and non-thermal glass unit hardware is warranted against defects in the materials, based on a lifetime, transferrable warranty.

B. Window and/or door installations are warranted against defects in the workmaship, based on a lifetime, transferrable warranty from the date of installation or the date of delivery; whichever is earlier.

C. Thermal glass units are warranted against defects in the units, based on a lifetime, transferrable warranty from the date of installation or the date of delivery; whichever is earlier.

The Warranties shall not apply to damage or defects that are due, directly or indirectly, to accident, condensation, and Acts of God including but not limited to floods, fireds, lightning, falling trees, hailstones and ice build-up. The Warranties shall also not apply to normal wear and tear, improper maintenance, glass breakage or cracking, installation that is not in accordance with the Vendor's instructions, contact with corrosive materials, tampering, servicing, repairs and modifications performed or attempted by a third party, abuse, neglect, negligence, misuse (including but not limited to the failure to use the Goods for their normal purposes), failure to maintain the Goods properly, and any damage caused by movement or settlement of the building in which the installation of the Goods has been made.

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Winnipeg (204) 272-3725 / Toronto (905) 326-3444 phone
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Google Rating
Eugene Rabinovich
a month ago
This the second time I used Northshield. They replaced five windows and two doors. Work was done efficiently and accurately. Would recommend it to all my friends and family.
Moumin Makki
a week ago
Great business to deal with. No complaints. Thank you.
Ross Apperly
6 months ago
Northshield replaced 9 windows in our house. Our only complaint would be that the colour doesn't really match the sample we were shown. The woman we first encountered in the showroom was pleasant and helpful. There are only so many things she could tell us in the showroom but it was enough to convince us to book an appointment with a salesman. Walter, the fellow who came to our house, wasn't really a salesman at all and yet he knew exactly what he was doing. Answered all of our questions, clearly knew his business inside and out, was patient with us, made some really helpful suggestions, and just generally made us feel confident and comfortable. Next came Vladimir. He came to do the final measurements and to verify the details of each window. Another very very knowledgeable guy. Clearly an expert in his field and yet friendly and patient with us. The team of men who came to do the install were all very much polite and professional. Their workmanship is first rate. In the end, what I know is this, the new windows are in, the drafts and rattles from the old ones are gone, the price was fine, the quality is A1, and every single individual along our journey was a genuine pleasure to work with.
Diana Volov
a month ago
I got amazing service from northshield windows and doors. Very pleased and strongly recommend.
emily s
5 months ago
Professional, clean, good customer service. Fast and efficient. No surprises or hidden costs, did not try to upsell me and worked within my budget. Very happy with the finished product and will continue to use in the future for replacing my remaining windows.
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