Terms of use


 1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

    Permission is granted to temporarily download one copy of the materials (information or software) on NorthShield's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
        modify or copy the materials;
        use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
        attempt to decompile or reverse engineer any software contained on NorthShield's web site;
        remove any copyright or other proprietary notations from the materials; or
        transfer the materials to another person or "mirror" the materials on any other server.
    This license shall automatically terminate if you violate any of these restrictions and may be terminated by NorthShield at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

    The materials on NorthShield's web site are provided "as is". NorthShield makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, NorthShield does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall NorthShield or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on NorthShield's Internet site, even if NorthShield or a NorthShield authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata

The materials appearing on NorthShield's web site could include technical, typographical, or photographic errors. NorthShield does not warrant that any of the materials on its web site are accurate, complete, or current. NorthShield may make changes to the materials contained on its web site at any time without notice. NorthShield does not, however, make any commitment to update the materials.

6. Links


NorthShield has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by NorthShield of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

NorthShield may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law


Any claim relating to NorthShield's web site shall be governed by the laws of the province of Ontario without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

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Google Rating
4.8
Sanjay Tamang
a month ago
Love our new windows and doors. We had all our windows replaced on the main floor, side door and front door, as well as the storm doors. The installation team was great. They removed the existing awning and were really great at cleaning up after the work. There were a couple of issues after the install, but the after sales service team of Alex and Walter were able to resolve it promptly. Great advice from Walter about keeping the humidity inside the house to maintain the windows, and also how to operate them properly. And thanks very much Alex and team for buying the doorbell and installing it for us, as well as fixing the bottom part of the door frames to cover holes on the flooring. Appreciate all your hard work and for going the extra mile. Will definitely recommend your company to friends, neighbors and family.
Courtney Schappert
a month ago
Likely a good company for windows, installers seemed competent. However for doors they seemed to have much less experience. My salesman left the company midway through the process and I wasn't informed, and turns out some miscommunication between him and I led to a product I didn't want. The door is nice, just not what I had thought I ordered, and it took about 4 months to get, so I accepted it. The paint also chipped after they left, which leaves a bad feeling (even though that's more of a manufacturer issue than NorthShield issue). I'm not saying these guys are going to be bad for you, but I'm not thrilled with my result. REPLY December 5, 2018: I had called about the paint chip and wrong door options already at the time and was told there was no recourse for me. The paint chip was there when I came home from work after the door was installed, but you provided a picture the installers took before the paint was chipped, so at that time I was told there was no recourse. The wrong options I was told was due to a salesman who took my order having left the company, and there was no paperwork showing my chosen option (no door handle hole to be cut). I will call again tomorrow and update this with the results of that conversation.
Carl To
3 months ago
Alex and the team at north shield were amazing. Great customer service, along with a great team of installers. North shield replaced my 2 front living room windows in 1 day. They even took away my awning! Highly recommended
Lois
2 months ago
Very professional workers that despite finding, no vapor barrier and wood rot on our deck, fixed it right and continued to install our very beautiful door and side light without complaint. I would highly recommend Northshield to any friends, neighbors or anyone else. I am a very Happy, Happy Gal with my beautiful new door!
Richard Romanow
2 months ago
Installation crew showed up on time. Brought coverings and tarps to contain any mess. Installation went smoothly and the guys were very polite and considerate. The old windows and frames were removed and the jobsite was clean when they left. Great work at a good price! Thanks Andy and Serge.
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