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15
Dec
2014

Your Windows and Doors Free Estimate - Demystified


Customers frequently ask us what they can expect during a free estimate. Whether you've arranged your free estimate or are simply wondering what the process will look like, here are some helpful hints that will help to demystify the process that takes place when one of our professional NorthShield craftsmen generate a free estimate.


1. Setting up the appointment

The first step towards getting a free estimate is setting up an appointment with NorthShield Windows and Doors. There are several ways to contact us to book an appointment - you can either fill out a contact form on the website, or call us at (204) 272-3725 in Winnipeg or (905) 326-3444 in Toronto. Once we've agreed upon a mutually beneficial time, one of our skilled professionals will come to your home.

 

2. Taking measurements

The importance of a NorthShield representative coming to your home is two-fold: first, it gives him an option to visually analyze the condition of your existing windows and doors in order to gain a better understanding of what the best replacement options are. Second, it allows for measurements to be taken. Our NorthShield craftsman will take detailed measurements of all the relevant aspects of your home in order to generate as accurate an estimate as possible.

 

3. Generating an estimate

The next step is the actual estimate - it takes several pieces of information to generate an accurate estimate, including the measurements of the windows and/or doors to be replaced, the type of replacement windows to be used, the condition of the existing building, and more. Your NorthShield representative will generate as accurate an estimate as possible given his observations, measurements and your input regarding the types of windows and doors products you would like to use to replace your existing windows and doors.

 

4. Answering your questions

Part of our job during a free estimate is to ensure that you have all the information you need to make an educated decision. That's why our NorthShield representatives answer any and all questions you may have about the types of products we use, what the best options are for your home, and more. We are only satisfied once we are certain that we have answered all of your questions and concerns.

 

Make the call today! Contact NorthShield Windows and Doors to arrange your free, no obligation estimate! Call (204) 272-3725 in Winnipeg or (905) 326-3444 in Toronto.

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Winnipeg (204) 272-3725 / Toronto (905) 326-3444 phone
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Google Rating
4.8
Ross Apperly
4 months ago
Northshield replaced 9 windows in our house. Our only complaint would be that the colour doesn't really match the sample we were shown. The woman we first encountered in the showroom was pleasant and helpful. There are only so many things she could tell us in the showroom but it was enough to convince us to book an appointment with a salesman. Walter, the fellow who came to our house, wasn't really a salesman at all and yet he knew exactly what he was doing. Answered all of our questions, clearly knew his business inside and out, was patient with us, made some really helpful suggestions, and just generally made us feel confident and comfortable. Next came Vladimir. He came to do the final measurements and to verify the details of each window. Another very very knowledgeable guy. Clearly an expert in his field and yet friendly and patient with us. The team of men who came to do the install were all very much polite and professional. Their workmanship is first rate. In the end, what I know is this, the new windows are in, the drafts and rattles from the old ones are gone, the price was fine, the quality is A1, and every single individual along our journey was a genuine pleasure to work with.
Oai Truong
a month ago
We chose Northshield because of the rave reviews on Google, but unfortunately the experience was a disappointment. The sales guy was nice enough, but like most suppliers in their industry, installation came 6 weeks past their original estimate, which was fine since we were not in a big rush, although we had to delay the painting of our kitchen because of it. The two big issues were: 1. To install our new patio doors, the opening had to be widened, which our sales guy mentioned, and which was fine to us. The problem came when the installers were on site and insisted that they did not need to replace the header. I know nothing about construction but luckily my colleagues told me to make sure that they install a new header because they were widening the doorway. Luckily I was home and I persisted that they install a new header, and after a while they finally realized that they needed to do it as well. They went off to the store to get the wood and the drywall and finished the job, which looked fine. 2. Only a few months later big cracks appeared along the new header. I called Northshield only to be told by Alex that my painter should've known that the patchwork on the header was very minimal and that "any professional painter should've known to make sure the drywall was ready to be painted." So they refused to do anything about it. I guess I should've said back to him "any professional installer should've known you need a new header when you widen a doorway!" So now I have a wall that I will need to re-patch and re-paint all over again. If you decide to use Northshield, please do your own research and make sure that you oversee their work, because they will never take responsibility for it, or admit that they didn't know what the heck they were doing.
emily s
3 months ago
Professional, clean, good customer service. Fast and efficient. No surprises or hidden costs, did not try to upsell me and worked within my budget. Very happy with the finished product and will continue to use in the future for replacing my remaining windows.
Patrick Touchette
4 months ago
Alex our salesman was great to work with and gave us very good information about our windows. The installation went smoothly and the windows look great and function well. Great customer service!
Albert Giesbrecht
a month ago
We had 4 windows installed by this company. The windows were installed in no time at all, and the guys were very professional and efficient. Love the windows and would recommend this company to anyone.
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